CONDITIONS FOR CHANGE
If you want to change the product you ordered with another, you should contact us via message to confirm availability, otherwise, you can fill in the special change form at the link: Here
Upon confirmation, you arrange shipping of the product back to our address and provide a tracking number. The shipment must be marked as a “Return Shipment”, otherwise any import custom fees will have to be incurred by you the buyer.
After we receive the item to be changed, we ship the product of your choice to your address and provide you with a tracking number.
The change must be made within 14 days. In case the return is not initiated within the period provided by dcnperformance.com, we have the right not to accept the product back and not to proceed with the requested product change shipment.
The parcel must be in its original form, in its original packaging, and accompanied by all relevant documents as sent (Commercial Invoice, export documents)
Attention: The site reserves the right to return the product to you at your own expense in case the above conditions are not met.
Returned goods must be sent to our address below:
Nikolaidis Damianos Charalampos
STENI STRATA 0, LAGYNA – LAGADAS 57200 – GREECE – +30 6983735491
We treat every order with absolute care and we pack it with attention and love to make sure it arrives in good condition. A thorough quality inspection is performed on each product to ensure quality control.
However, in the rare case of delivery of a defective item please contact us to arrange the replacement of the item.